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All Saints C/W Primary School

All Saints' C/W Primary School

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Cardiff Family Advice and Support

Cardiff Family Gateway is a designated helpline which currently takes over 12,000 calls and emails a year, providing information and advice on the following:


·       Family life

·       Child behaviour

·       Childcare

·       Parental support

·       School attendance

·       Employment, money and housing

·       Information and signposting to other services. Plus much more!


Please have a look at the video which highlights the range of existing and new services on offer, enabling the team to help more people than ever before.


Cardiff Family Advice and Support Animation

Since the launch of Cardiff Family Advice and Support the team have also expanded and have welcomed a team of Police Community Support Officers, Primary Mental Health Specialists and Family Help Disability Advisers. 


To find out more: 

Visit for further information or contact the team directly:


Telephone: 03000 133 133.


Social media

Facebook @CFASCACID 

Twitter @CardiffCFAS


How the school can help

If you need support from the school to help you to contact this service, we are more than happy to assist -  just ask any member of staff. 

Community Reinforcement and Family Training (CRAFT)

Do you or someone you know have a family member or loved one affected by drug and alcohol misuse? Perhaps you work with people and know someone who may need help supporting someone in their life with this problem?


The Community Reinforcement and Family Training (CRAFT) programme is a free program of informed therapeutic virtual sessions for those who need help supporting someone with a drug or alcohol problem.


The CRAFT programme follows an evidence-based structure of seven sessions and is designed for family members, partners and friends.


The programme supports individuals, helping to create positive change for themselves and the loved ones who are struggling. See the information flyer for further information.


To attend the programme, join one of virtual groups via Microsoft Teams by telephoning CRAFT on 02920 873 450 or email


For more information on CRAFT, visit: 


For any other concerns related to family life in Cardiff, visit:

What other support is available?